Privacy Policy

Last updated: September 27, 2025

At Chal Be App, your privacy and personal information are very important to us. This Privacy Policy explains what information we collect, how we use it, and the measures we take to protect it when you use our platform. By using the Chal Be App, you agree to the practices described in this policy.

• Information We Collect

-Account Information: When you sign up, we collect your name, email address, phone number, and login credentials to create and manage your account.
-Booking Information: We collect details of your bookings, including date, time, and location, to ensure proper slot management and confirmation.
-Device Information: We collect basic information about your device, such as device type, operating system, app version, and log data.
-This helps us monitor app performance and identify potential issues.
-Optional Information: If you choose to provide additional details, such as preferences or feedback, we may collect and store them to improve your app experience.

• How We Use Your Information

-Account Management: To create, maintain, and manage your account securely.
-Booking Management: To confirm, manage, and track your slot bookings.
-Notifications & Reminders: To send you alerts, reminders, and updates related to your bookings.
-App Performance: To analyze usage patterns, improve functionality, and enhance your overall user experience.
-Communication: To respond to inquiries, feedback, or support requests you send us.

• Cookies

-Chal Be App may use cookies, local storage, or similar tracking technologies to improve app functionality.
-Cookies help us remember your preferences, login information, app settings, and other customizations for a smoother experience.
-You can disable or manage cookies in your device settings.
-However, some app features may not work properly if cookies are disabled.

• Sharing of Information

-With Businesses: Your booking details (date, time, location, and contact information) are shared only with the specific business where you book a slot.
-With Service Providers: Limited information may be shared with trusted third-party service providers who help us operate the app, such as hosting providers, notification services, and analytics partners.
-Not for Sale: Chal Be owns all customer data, which will never be sold, rented, or traded to third parties for marketing purposes.
-Legal Requirements: We may disclose your information if required by law, regulation, or legal process.

• Data Security

-We implement reasonable technical and organizational measures to protect your information against unauthorized access, misuse, or loss.
-However, no online platform or system can guarantee 100% security.
-By using Chal Be App, you acknowledge that complete protection cannot be guaranteed.

• Your Rights

-Access & Update: You can access and update your personal information through your account at any time.
-Account Deletion: You may delete your account and associated data directly from the app, by contacting support, or via email.
-Consent Withdrawal: You can withdraw consent for certain uses of your data where applicable, though this may limit some app functionality.

• Retention of Data

-We retain your personal and booking information only as long as necessary to provide services and comply with legal obligations.
-Once data is no longer required, we take steps to securely delete or anonymize it.

• Changes to This Privacy Policy

-Chal Be App may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
-Continued use of the app after changes implies your acceptance of the updated policy.
-We encourage you to review this Privacy Policy periodically for any updates.

Questions About Our Privacy Policy?

If you have any questions about our Privacy Policy, please contact our privacy team.

Email: [email protected]